Share your feedback

SIU Medicine seeks to provide professional, courteous and effective service to our working community members. We would like to hear about your positive experience or suggestions for improvement. 

If you are a SIU Medicine patient, patient representative or guest of a SIU Medicine patient and you would like to share your feedback with our Patient Experience team, visit siumed.org/patient-feedback. 

Give a compliment 

We strive to go above and beyond. If you encountered a student, resident, faculty, provider or staff member who went beyond the normal call of duty or who provided particularly satisfactory service, please let us know. 

Report a concern or complaint 

At SIU Medicine, we are committed to upholding the highest standards of professionalism and service. While we strive to meet and exceed your expectations, we understand that there may be times when a team member or learner does not meet these standards. To address any concerns or complaints you may have, we invite you to submit your feedback anonymously. 

We will respond to all submissions to the best of our ability. If you would like to receive personal feedback on your concern, please provide your contact information when submitting your complaint.