Each quarter, a traveling trophy will be awarded to a clinical department to recognize the most improvement in patient experience scores from the previous quarter. Designed to encourage teams to work together to improve the patient experience across SIU Medicine, the first award was presented to the team that improved patient satisfaction scores the most when comparing Q4 2018 to Q1 2019. The first award was presented to the obstetrics and gynecology department, which includes general OB, uro-gynecology, gyn-oncology, and reproductive endocrinology, recognizing the team’s efforts in improving